Step 1:

Browse and add items to your wishlist

To view more info about an item such as dimensions and stock amount; click the item picture! You can also add delivery/pickup to your order under services with the estimated area of your event.

Step 2:

Once you’ve finished browsing; go to your cart and hit submit wishlist. Fill out the form with your contact information, event date, and any questions or comments you have!

Step 3:

Once we’ve received your wishlist we will contact you within 48 hours to approve your wishlist items depending on availability

Step 4:

We then send you an invoice via to your email or phone and rental contract for your items we’ve approved; from there we require a 50 percent deposit to book (non refundable) with the remainder due 10 days before your event. Once we’ve received the signed contract + deposit you are officially booked. (If your event is the following year; we require a 25 percent deposit)

FAQ

How long are rentals for?

Rentals are for 72 hours. The price you see per item is the total price for 3 days. Anything longer than this will be charged for another 72 hour rental.

Is there a minimum to book with you?

There is no minimum to book with us! Even if you need just one item!

Do you offer delivery/ pickup? Is there a pick up and drop off option?

Yes! We offer delivery + pickup options! We can travel up to 2 hours one way. For delivery prices please visit our services page with locations priced out. Keep in mind that delivery and pickup times are first come first served with booking. But we will always do our absolute best to accommodate every single person and delivery times!

We will reach out to you to confirm delivery + pickup times 1-2 weeks before your event date. We do not deliver during the day on Thursdays and only deliver during the day on select Fridays. But to deliver Friday evenings. Please reach out for more info.

You are more than welcome to pick up and drop off items yourselves! There are a handful of items that are delivery only due to how fragile the item is.

Please note:*

with backdrops and a couple of our arches- a trailer is highly recommended to transport. Especially painted backdrops.

Do you have a warehouse where we can tour? What are your hours?

Yes! We have a quaint, 1200 square foot barn wood shop that is two levels! You’re able to browse/test our items, create mock set ups, and also meet us. As of right now we are outgrowing our space and will be moving in December to a new space in boring!

We are currently by appointment only! Please contact us by email, our website submission form, or send us a DM on Instagram to schedule a tour!

Do we need to clean items upon returning? Plates, cups, silverware?

What about rugs, napkins, table runners, candle holders?

For any dish ware or flatware you do not need to have cleaned upon returning. We take care of cleaning and sanitizing. However we do ask that plates are completely free of food and sauces as in rinsed. And cups are completely emptied. Otherwise a cleaning charge will be implemented.

We take care of the cleaning of rugs, napkins and runners. For candle holders we ask that candles and wax remnants are removed.

What if an item gets damaged?

If an item is damaged or broken you will be responsible for paying what it costs to repair or replace the item(s). The rental contract we send upon booking also states this. If there is severe damage to an item please let us know right away; as some items can take awhile to be replaced or fixed.

Do you offer any type of discounts?

Our prices are on the lower end of rental companies so we currently don’t do too many discounts. However once in awhile we will offer a flash discount for fun; so make sure you’re following us on social media to see sales and offers!

We do have quite a few different packages for weddings and events that average out to be quite cheaper than booking items separate.

How often do you get inventory?

We are always adding and trying to grow! We get new items in almost weekly as of right now!

Do you offer design + set up options?

We sure do! We love helping design events and weddings and would love to get the chance to help do yours! Prices for this start at $80 an hour (this includes set up and breakdown along with styling)

What is the refund policy? Can I add/remove items on my invoice?

If you’re unhappy with any part of your order please reach out to us so we can instantly fix it! We want our customers to feel confident and happy about their rental items and where your money is going! If we have made a mistake in anyway we would love the chance to make it right; and we’re always looking to improve ourselves!

Having said that once you book with us the deposit is non refundable. You have until 14 days before your event date to remove quantities or swap out items…

If your invoice is paid and it’s 14 days or less till your event day we are unable to cancel the items and refund! So please make sure any changes are done before this! (You can always add up until the day before if the items are available)

If you rent out items and didn’t end up using them, we are unable to refund that as well.

There are situations where we can refund your full invoice depending the circumstance so please reach out if this happens to be you!